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Solutions
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A number of motivating factors are driving retailers around the world to provide self-checkout solutions. As evidenced by the growing number of worldwide installations, consumers are ready and willing to use this technology. The motivations for providing these solutions include: - Shortening checkout lines without increased labor
- Need for more merchandise display space, dictating a smaller checkout footprint
- New opportunities to interact with customers, including directed advertising
- Mergers that drive the need for store-to-store consistency of services
- Internal shrink control
Fortunately, the growing popularity of self-checkout solutions has led major vendors such as NCR, Optimal Robotics, Productivity Solutions, PSC, and Symbol Technologies to offer solutions that easily integrate with existing (IBM-based) business logic. By using these products, retailers can offer self-checkout services now, without the time and expense of several person-years of software development. In stores where a converged solution has been deployed, customers experience uniform storewide pricing while management enjoys the simplicity of maintaining a single set of business logic. |
